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深圳市新格林耐特通信技术有限公司是由富通集团投资创建的国家级高新技术企业。

新格林耐特专注于宽带接入和宽带应用领域的研究和开发，提供基于IP网络的宽带接入产品和网络应用，为客户提供个性化的解决方案。新格林耐特现有员工400余人，其中95%拥有本科以上学历，有近190人从事宽带网络产品的研究和开发，130人从事市场销售和客户服务工作。目前新格林耐特在全国拥有20个办事处和24个客户服务中心，建立了覆盖全国的完善的客户服务和技术支持体系，广泛服务于电信、联通、移动、政府部门和教育机构等多个行业的客户。

公司理念

充分理解客户的需求，以先进的技术、周到的服务、量身定作的解决方案，为客户创造价值。

公司目标

通过不懈努力和持续投入，不断发展壮大，成为中国宽带网络解决方案的主要提供者。

质量方针

准确规划，快速实施，系统管理，持续改进，为客户提供卓越的产品及服务，做世界一流的中国宽带专家。

环境方针

科学规划，科技创新;保护环境，和谐发展。

职业健康安全管理方针

诚信守法、关爱员工、创行业领先企业。

投资方介绍

富通集团有限公司创立于1987年，是国家重点高新技术企业、全国电子新信息百强企业以及全国民营百强企业，光纤/光缆/光器件领域已是中国排名第二，全球排名第五。

研究开发

新格林耐特的理念是在充分理解客户需求上，以先进的技术、周到的服务、量身定做的解决方案，为客户创造价值。在这样的理念指引下，新格林耐特始终高度注重研究开发工作，每年投入年销售额的15%用于研究开发，研发人员数占公司总人数的55%。

新格林耐特将持续以“全光全IP”的产品方向导引技术开发，专注于未来核心主导产品的打造，对下一代宽带接入、VOIP产品、存储网络技术等概念领先的产品进行系列研发，培植以技术领先为基础的持续竞争优势。

产品系列

新格林耐特专注于宽带接入及宽带应用领域，相继成功推出全系列以太网交换机、EPON、GPON、路由器、WLAN、监控、NGN及NGN网络相应的中继网关TMG，智能终端IAD等多种产品。

生产能力

新格林耐特产品由专业电子生产企业代工，拥有数十条先进的SMT生产线，年生产能力达3000万端口，在网运营端口数达1500余万。

服务与支持

新格林耐特公司为客户提供全方位的售后服务和技术支持，力求为客户创造价值。新格林耐特建立了完善的服务和支持体系，有一支训练有素的工程师队伍，提供现场技术支持、远程维护、远程电话支持(24小时*7天)、技术支持网站等服务。在深圳设有一级备板备件库，在重要区域设有二级备件中心，辐射周边。为客户提供各种级别的技术培训，定期拜访或电话询问用户，了解设备运行情况，并建立完整的用户文档和技术文档。

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Shenzhen new GreeNet Communication Technology Co., Ltd. is a national high-tech enterprise invested and established by Futong group. New greenett focuses on the research and development of broadband access and broadband applications, provides broadband access products and network applications based on IP network, and provides personalized solutions for customers. New greenett has more than 400 employees, 95% of whom have bachelor degree or above, nearly 190 are engaged in research and development of broadband network products, and 130 are engaged in marketing and customer service. At present, new greenett has 20 offices and 24 customer service centers in China, and has established a complete customer service and technical support system covering the whole country, serving customers in various industries such as telecom, Unicom, mobile, government departments and educational institutions. The company fully understands the needs of customers, creates value for customers with advanced technology, thoughtful service and customized solutions. Through unremitting efforts and continuous investment, the company aims to grow and become the main provider of broadband network solutions in China. Accurate planning, rapid implementation, system management, continuous improvement of quality policy, providing customers with excellent products and services, and becoming the world-class broadband expert in China. Scientific planning of environmental policy, scientific and technological innovation, environmental protection and harmonious development. The occupational health and safety management policy is honest, law-abiding, caring for employees and creating a leading enterprise in the industry. Founded in 1987, Futong Group Co., Ltd. is a national key high-tech enterprise, one of the top 100 electronic new information enterprises and one of the top 100 private enterprises in China. The field of optical fiber / optical fiber / optical devices has ranked second in China and fifth in the world. The concept of research and development of new greenett is to fully understand customer needs, create value for customers with advanced technology, thoughtful service and customized solutions. Under the guidance of this concept, new greenett has always attached great importance to research and development. It invests 15% of its annual sales volume in research and development, and the number of R & D personnel accounts for 55% of the total number of the company. New greenett will continue to guide technology development in the direction of "all optical and all IP" products, focus on the creation of core leading products in the future, conduct series research and development on the next generation of broadband access, VoIP products, storage network technology and other concept leading products, and cultivate sustainable competitive advantages based on technology leading. The new greenett product series focuses on broadband access and broadband applications, and has successfully launched a series of products such as Ethernet switch, EPON, GPON, router, WLAN, monitoring, NGN and corresponding trunk gateway TMG of NGN network, intelligent terminal IAD, etc. The production capacity of new greenett products is commissioned by professional electronic production enterprises. It has dozens of advanced SMT production lines, with an annual production capacity of 30 million ports and more than 15 million in network operation ports. Service and support new greenett company to provide customers with a full range of after-sales services and technical support, and strive to create value for customers. New greenett has established a complete service and support system, with a trained engineer team, providing on-site technical support, remote maintenance, remote telephone support (24 hours * 7 days), technical support website and other services. In Shenzhen, there is a first-class spare parts warehouse and a second-class spare parts center in important areas, radiating around. Provide customers with various levels of technical training, visit or call users regularly to understand the operation of the equipment, and establish complete user documents and technical documents..

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