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Founded in 2010, Zhongtong Tianhong (Beijing) communication technology Co., Ltd. is a cloud computing call center platform and artificial intelligence technology company. Zhongtong Tianhong focuses on the "customer service" scenario of the enterprise. Its resource cloud business relies on the backbone network of the basic operator, communication cloud business connects the enterprise and users, customer service cloud business builds the call center platform on the cloud, and data cloud business realizes the customer service system management platform with data as the core for the enterprise. Based on cloud computing, artificial intelligence and big data technology, Zhongtong Tianhong provides call center cti-plus, work order, customer management, online customer service, Im robot, intelligent knowledge base, intelligent quality inspection, Bi big data platform, voice robot and other products for enterprises. Headquartered in Beijing, Zhongtong Tianhong has two R & D centers in Wuhan and Changchun, and sales centers in Beijing, Shanghai and Guangzhou to build a "customer-centric" marketing network. At present, the company has more than 200 employees, bringing together a group of experts and talents from Internet, communication, it and other industries. Zhongtong Tianhong focuses on the field of enterprise customer service, adheres to the concept of "making customer service convenient", adheres to independent innovation, open cooperation, and provides customer service system platform services for 5000 + enterprises. The cooperative customers include nearly 100 enterprises, whose business fields include Internet, finance and insurance, e-commerce, it electronics, traditional manufacturing, logistics and transportation, o2o service, automobile travel, education and training and other industries.

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