九久夕阳红品牌怎么样 申请店铺
合肥九久夕阳红老年护理中心(九久夕阳红老年城)
一、艰苦创业,不断开拓发展,为更多老人创造温馨家园
2001年10月,谢琼创办了安徽省合肥市一家民办老年福利服务机构。经过十七年的不断努力,把一个创业之初只有800平方米、50张床位的微型老年公寓,发展成为拥有九家老年公寓、两家医养结合护理院、一所职业培训学校及相关配套设施的综合性、连锁性养老集团。旗下老年公寓分别为:九久夕阳红护理院(三里街)、九久夕阳红老年城、新站瑶东老年公寓、磨店老年公寓(合肥市残疾人托养中心)、巢湖光明老年公寓、宿州市社会福利中心老年公寓、九久夕阳红铜陵老年公寓、九久夕阳红庐阳苑、舒城九久夕阳红老年公寓,总建筑面积超过120000平方米,设床位4000余张。已照护老人超过20000人。
集团总部九久夕阳红老年城(新海护理院)是一家CCRC综合养老社区,总建筑面积57800平方米,设立2000余张床位,集老年人住养、康复、护理、休闲、娱乐等为一体。园内设有护理楼、酒店式公寓、居家式公寓、颐养公寓以及康复中心、娱乐中心等为不同身体状况、不同养老需求的老人提供全方位的多元化养老服务。
二、加强硬件建设,为老人创造舒适便利的生活环境,同时注重丰富老人精神生活
为满足不同层次老人的不同需求,院内筹集大量资金对各院所装修改造,增加了无障碍设施。每套房间配备空调、暖气、电视、电话、24小时热水、呼叫器、独立卫生间。房间分为双人标准间、三人间、单人间、套房等。同时设立多功能娱乐活动场所、健身场所、楼层餐厅等。还配套建设康复中心、文化娱乐中心、便捷超市等服务设施。各公寓的绿化由专业的园林公司设计规划,栽种花木,建设凉亭、回廊、花坛,美化环境。
在丰富老人的精神生活方面,各公寓有专门的文艺人员每天组织老人进行康乐操、养生保健操、唱歌跳舞、看电影、下棋阅读、、打麻将等多种形式的文娱活动。
每逢节假日,组织老人外出踏青、秋游、逛公园。九久夕阳红专门成立了九久夕阳红老年艺术团,到各地参加各种文艺演出,展现老人的风采。同时邀请社会各界的艺术团体来表演,使公寓内的老人与社会有更深的互动。
三、始终坚持把优质服务放在首位,不断提高服务质量
1、按照国家民政部《老年人社会福利服务机构服务规范》的规定,结合本院实际,制定了服务工作程序,针对生活能自理、半自理和完全不能自理、临终期老人的不同情况,确定规范化的服务。根据实际工作需要,制定了各项规章制度和人员岗位职责,做到每个员工人人知道自己的工作职责和应当遵守的各项规章制度。定期检查规章制度执行情况,征求老人和亲属的意见,处理投诉,积极改进服务工作。
2、大力吸引人才,做好员工规范化培训。随着护理院的不断扩大,谢琼院长认识到科学、严格、规范的管理是护理院生存发展的迫切需要,而引进人才、培训员工,提高素质更是当务之急。院内聘请了200多名具备专业技术水平和职称的专业人员负责护理院的主要工作岗位。安排中层干部到天津参加老年护理中级岗位技能培训合格。对员工采取以会代训、以老带新、岗位培训等方式,培养他们的高尚道德修养、可贵的敬业精神和熟练的专业技能。并于2007年11月开办九久夕阳红职业培训学校,按照国家关于养老护理员培训的标准教材,结合九久夕阳红的服务特色进行培训,实施考核发证。这在很大程度上确保了专业护理人员的持证上岗率,为提高护理服务质量、改善老年人生命质量打下坚实的基础。
3、突出护理院心理、临终关怀服务特色。院里为每位老人建立了个人健康状况计划,建立日查房制度;建立入住老人的护理记录,并建立终生档案。根据入住老人的个体情况制定康复计划。对每位入住老人以心理抚慰、情感照料和精神慰藉,最大限度地使老人达到愉快、豁达、安详、健康的心理境界。对于快要走到人生终点的老人,更是付出极大的同情心和关爱。采用舒缓疗养手段,控制或减轻老人的病痛,安排专人陪护,提供心理辅导,舒缓情绪及压力,消除老人的恐惧。使临终老人的人格尊严在生命的最后历程中,能够获得至高的尊重,让老人安详的离去。
四、响应党和政府号召,服务社会
多年来,我们不断开展各项公益活动,既为社会尽一份责任,又扩大了知名度,提升了企业形象,为我院持续健康发展打下了坚实的基础。2008年5月份汶川大地震中,我院成立“全国5.12孤老孤残长期照护联盟安徽小分队”,选派业务副院长带领4名护理员冒着生命危险奔赴四川绵阳,护理伤病员,受到当地卫生、民政部门和群众的好评。在青海4.14地震,我院再次组织护理部主任带领5名员工,奔赴到抗震救灾的第一线,并获得了“青海玉树震灾专业照护支援服务先进单位”荣誉称号。此外,我们每年都与各媒体联合组织大型的社会公益活动,如“金婚庆典”、“孝行天下”“书法家走进夕阳红”,在全社会掀起关爱老人的热潮,弘扬了尊老爱老的中华传统美德。同时响应党和政府的号召,积极创造就业岗位,安置下岗、失业人员实现就业和再就业,特别是注意安排年龄偏大、无一技之长的女性。我们大力宣传和动员社会力量开展向老人献爱心活动。特别是组织以青少年为主的志愿者服务队伍,开展适当的服务活动,努力将九久夕阳红建成青少年进行敬老、爱老、助老教育活动的基地。
回顾我们九久夕阳红的发展过程,是因为我们赶上了党和国家大力发展老年社会福利事业的好时机。在中国早已进入了老龄化社会的今天,我们的事业正适应了市场的需要,适应了老年人及其家庭的需要。我们一定会把“帮天下儿女尽孝,替世上父母解难,为党和政府分忧”当作社会赋予我们的光荣使命,在这条道路上坚定不移的走下去。
Hefei Jiujiu sunset red elderly care center (Jiujiu sunset red elderly city) I. hard work and continuous development to create a warm home for more elderly people. In October 2001, Xie Qiong founded a private elderly welfare service institution in Hefei, Anhui Province. After 17 years of continuous efforts, we have developed a micro apartment for the elderly with only 800 square meters and 50 beds at the beginning of our business into a comprehensive and chain pension group with nine apartments for the elderly, two nursing homes for the elderly, a vocational training school and related supporting facilities. The apartments for the elderly are: Jiujiu sunset red nursing home (Sanli Street), Jiujiu sunset red old age city, Yaodong old age apartment in Xinzhan, MODIAN old age apartment (Hefei disabled care center), Chaohu Guangming old age apartment, Suzhou social welfare center old age apartment, Jiujiu sunset red Tongling old age apartment, Jiujiu sunset red Luyang garden, Shucheng Jiujiu sunset red old age apartment With a total construction area of more than 120000 square meters and more than 4000 beds. More than 20000 elderly people have been cared for. The group headquarters, Jiujiu sunset red old age city (Xinhai nursing home), is a CCRC comprehensive elderly care community, with a total construction area of 57800 square meters and more than 2000 beds, integrating elderly living, rehabilitation, nursing, leisure and entertainment. There are nursing building, hotel apartment, home-based apartment, self-care apartment, rehabilitation center, entertainment center, etc. in the park to provide a full range of diversified pension services for the elderly with different physical conditions and different pension needs. 2、 Strengthen the hardware construction to create a comfortable and convenient living environment for the elderly. At the same time, focus on enriching the spiritual life of the elderly. In order to meet the different needs of the elderly at different levels, the hospital raised a large amount of funds to decorate and transform each hospital, and increased barrier free facilities. Each room is equipped with air conditioning, heating, TV, telephone, 24-hour hot water, pager and independent toilet. The rooms are divided into standard double room, three room, single room, suite, etc. At the same time, multi-functional entertainment venues, fitness venues, floor restaurants, etc. In addition, service facilities such as rehabilitation center, cultural and entertainment center and convenient supermarket are also built. The greening of each apartment is designed and planned by a professional landscape company, planting flowers and trees, building pavilions, corridors, flower beds, and beautifying the environment. In the aspect of enriching the spiritual life of the elderly, each apartment has special literary and art personnel to organize the elderly to have recreational activities in various forms such as recreational exercise, health care exercise, singing and dancing, watching movies, playing chess, reading, playing mahjong, etc. every day. Every holiday, organize the elderly to go outing, autumn outing and park. Jiujiuxiyanghong established jiujiuxiyanghong Art Troupe for the elderly to participate in all kinds of art performances and show the style of the elderly. At the same time, art groups from all walks of life are invited to perform so that the elderly in the apartment can have a deeper interaction with the society. 3、 We always put high-quality service in the first place, and constantly improve the service quality. 1. According to the provisions of the service standard of social welfare service institutions for the elderly issued by the Ministry of civil affairs of the people's Republic of China, and in combination with the actual situation of our hospital, we have formulated the service working procedure, and determined the standardized service according to the different situations of the elderly who can take care of themselves, who can't take care of themselves at all and who are dying. According to the actual work needs, we have formulated various rules and regulations and personnel post responsibilities, so that each employee knows his own work responsibilities and the rules and regulations that should be abided by. Regularly check the implementation of rules and regulations, solicit opinions from the elderly and relatives, handle complaints and actively improve service. 2. We will vigorously attract talents and do a good job of standardized training for employees. With the continuous expansion of nursing home, President Xie Qiong realized that scientific, strict and standardized management is an urgent need for the survival and development of nursing home, and the introduction of talents, training of employees and improvement of quality are even more urgent. More than 200 professionals with professional skills and titles are employed in the hospital to take charge of the main posts of nursing home. Arrange middle-level cadres to participate in the middle-level post skill training of elderly care in Tianjin. To train the employees in the ways of meeting for training, bringing the old with the new, post training, etc., to cultivate their noble moral cultivation, valuable professionalism and skilled professional skills. In November 2007, jiujiuxiyanghong vocational training school was established. According to the national standard teaching materials for the training of nursing staff for the aged, and combined with the service characteristics of jiujiujiuxiyanghong, the training was carried out, and the examination and certification were carried out. To a great extent, this ensures the rate of professional nurses with certificates, and lays a solid foundation for improving the quality of nursing services and the quality of life of the elderly. 3. To highlight the psychological and hospice care service characteristics of nursing homes. The hospital has established a personal health plan for each elderly person, a daily ward round system, a nursing record for the elderly, and a life-long archive. Make rehabilitation plan according to the individual situation of the elderly. For each old person, psychological comfort, emotional care and spiritual consolation are provided to maximize the happiness, openness, peace and health of the old person. For the old people who are going to the end of their lives, they pay a lot of sympathy and love. By means of relieving convalescence, we can control or relieve the pain of the elderly, arrange special person to accompany them, provide psychological guidance, relieve the emotion and pressure, and eliminate the fear of the elderly. So that the dying old man's human dignity in the last course of life, can obtain the highest respect, let the old man leave peacefully. 4、 Responding to the call of the party and the government and serving the society for many years, we have been carrying out various public welfare activities, which not only fulfill our responsibilities for the society, but also expand our popularity, enhance our corporate image and lay a solid foundation for our hospital's sustainable and healthy development. In May 2008, during the Wenchuan earthquake, our hospital established the "Anhui team of the national 5.12 long term Care Alliance for the elderly, the elderly and the disabled", and selected the vice president of business to lead four nurses to Mianyang, Sichuan Province, risking their lives, to care for the wounded and the sick, which was well received by the local health, civil affairs departments and the masses. In Qinghai 4.14 earthquake, our hospital once again organized the director of nursing department to lead 5 employees to the front line of earthquake relief, and won the honorary title of "advanced unit of professional care and support service for Yushu earthquake in Qinghai". In addition, every year, we jointly organize large-scale social public welfare activities with various media, such as "golden wedding celebration", "filial piety" and "calligraphers entering the sunset", which set off a wave of caring for the elderly in the whole society and carried forward the traditional Chinese virtues of respecting and loving the elderly. At the same time, in response to the call of the party and the government, we should actively create jobs, place laid-off and unemployed people to achieve employment and reemployment, especially pay attention to the arrangement of older and unskilled women. We vigorously publicize and mobilize social forces to carry out activities of offering love to the elderly. In particular, we should organize youth oriented volunteer service teams, carry out appropriate service activities, and strive to build the nine long sunset into a base for teenagers to carry out education activities of respecting, loving and helping the elderly. Looking back on the development process of our nine long sunset is because we have caught up with a good opportunity for the party and the state to vigorously develop the social welfare undertakings for the elderly. As China has already entered an aging society, our business is adapting to the needs of the market and the needs of the elderly and their families. We will take "helping the children of the world to be filial, helping the parents of the world to solve the difficulties, and sharing the worries for the party and the government" as our glorious mission, and unswervingly go on this road.
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