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广州御银科技股份有限公司， KingTeller，成立于2001年，注册资本7.6亿元，是一家致力于协助各种金融机构建立强大的金融交易网络，专业从事金融自助服务设备及软件等研发、生产销售和服务，并提供各种金融服务专业解决方案的双软高新技术企业。2007年11月，御银于深交所挂牌上市。

目前，御银ATM设备产能和销售规模在国内ATM制造厂商中位居前列。保证品质优良，坚持研发创新，提供优质的服务和完美的整体解决方案，是御银打造成为专业的金融服务外包商的重要名片。

御银是目前金融自助设备行业唯一的民营企业上市公司，曾获得“广东省诚信示范企业”荣誉。目前，御银已成为建行总行、工行总行、邮政总局的入围采购商，各项业务以珠三角为核心，辐射全国。同时，御银对国际市场进行了布局和规划并取得了战略性成果，ATM已批量出口到东南亚、中东、欧洲、非洲等全球二十多个国家。

御银始终坚持在“诚信务实、专业专注，变革创新、稳健规范”的企业核心价值观；尤其注重产品质量和企业信誉，长期坚持设计规范化、采购全球化、生产标准化、检测手段多样化，高标准、精细化、零缺陷的高品质理念始终贯穿于规划、研发、采购、生产到客户服务的整个经营过程，软硬件产品均获得国家权威机构的认证。

御银对外与多个国际主流ATM零配件供应商建立战略合作联盟，提高了供应链的响应速度。对内则坚持自主研发、自主创新，凝聚了一批经验丰富的银行自助设备资深专家。目前研发人员数量为同行业之首，并且每年将很高比例的资金投入到研发中，形成涵盖自主品牌整机集成、出钞机芯、设备功能模块开发、新型单体机开发、产品升级换代、多功能交易系统机型设计开发和验证能力，自主研发能力和研发设施达到或部分达到国际先进水平。截至目前，软硬件产品获得数百项国内外认证、技术专利以及著作权，并参与了多项国家火炬级计划项目。

御银拥有在国内首屈一指的售后服务体系。御银在全国范围内建立数百个服务网点，同时拥有一支由大量资深的专业维护工程师组成的维护队伍，覆盖全国范围、数量充足的备件储备以及斥巨资打造的强大的信息化后台支持服务云平台，为银行提供365天7×24小时的专业服务，承诺15分钟电话响应，60分钟现场响应，60分钟内修复或整件更换；坚持做到“三个不漏、三个保证、一个避免”，确保实现全面、可靠、周到、快捷的优质售后服务。

御银科技以“科技先导、管理一流、品质优胜、服务至上”作为公司的经营理想；秉承求实、创新、诚信的企业精神，用现代化的管理体制与国际先进水平保持同行，不断提升企业的国际化经营能力和自有知识产权的核心技术创新能力，实现“国内一流企业、国际知名品牌”长期战略目标，树立全球性的强势品牌。

Guangzhou Royal Bank Technology Co., Ltd., kingteller, founded in 2001 with a registered capital of RMB 760 million, is a dual soft high-tech enterprise dedicated to assisting various financial institutions to establish a strong financial transaction network, specializing in research and development, production, sales and services of financial self-service equipment and software, and providing various financial service professional solutions. In November 2007, Royal Bank was listed on Shenzhen Stock Exchange. At present, the production capacity and sales scale of ATM equipment of Royal Bank are in the forefront of domestic ATM manufacturers. To ensure high quality, persist in R & D innovation, provide high-quality services and perfect overall solutions is an important business card for Royal Bank to build itself into a professional financial service outsourcer. At present, Royal Bank is the only private enterprise listed in the financial self-service equipment industry, and has won the honor of "Guangdong integrity demonstration enterprise". At present, Yuyin has become a shortlisted purchaser of CCB head office, ICBC head office and general post office. Its businesses are centered on the Pearl River Delta and radiate across the country. At the same time, Royal Bank has made layout and planning for the international market and made strategic achievements. ATM has been exported to more than 20 countries around the world, such as Southeast Asia, the Middle East, Europe, Africa and so on. Yuyin always adheres to its core values of "integrity, pragmatism, professional focus, innovation, stability and standardization"; it pays special attention to product quality and corporate reputation, and for a long time adheres to the concept of design standardization, procurement globalization, production standardization, and diversification of detection means. The high-quality concept of high standard, refinement and zero defect runs through the planning, R & D, procurement and production to customers The whole operation process of customer service, software and hardware products have been certified by the national authority. Yuyin has established strategic cooperation alliance with several international mainstream ATM parts suppliers, which has improved the response speed of the supply chain. At home, we insist on independent research and development, independent innovation, and gather a group of experienced senior experts in bank self-service equipment. At present, the number of R & D personnel is the first in the same industry, and a high proportion of funds are invested in R & D every year, forming the ability to cover the whole machine integration of independent brand, cash dispenser core, equipment function module development, new single machine development, product upgrading, multi-functional trading system model design, development and verification, and the independent R & D ability and R & D facilities reach or partially reach the international first level Enter the level. Up to now, the software and hardware products have obtained hundreds of domestic and foreign certifications, technical patents and copyrights, and participated in a number of national torch level program projects. Royal Bank has the leading after-sales service system in China. Royal Bank has established hundreds of service outlets nationwide, and has a maintenance team composed of a large number of senior professional maintenance engineers. It covers the whole country, has sufficient spare parts reserves and a powerful information background support service cloud platform built with huge investment. It provides professional services for banks in 365 days and 7 × 24 hours. It promises 15 minutes of telephone response and 60 minutes of on-site service Response, repair or replace the whole part within 60 minutes; adhere to the principle of "three no leakage, three guarantees and one avoidance" to ensure the realization of comprehensive, reliable, thoughtful and fast quality after-sales service. Yuyin technology takes "leading by science and technology, first-class management, excellent quality and service first" as the company's business ideal; adheres to the enterprise spirit of seeking truth, innovation and integrity, maintains the same trade with the international advanced level with the modern management system, continuously improves the international business ability of the enterprise and the core technology innovation ability of its own intellectual property rights, and realizes "domestic first-class enterprise, international The long-term strategic goal of "famous brand" is to establish a global strong brand.

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