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中国国际航空股份有限公司简称“国航”，英文名称为“AirChinaLimited”，简称“AirChina”，其前身中国国际航空公司成立于1988年。根据国务院批准通过的《民航体制改革方案》，2002年10月，中国国际航空公司联合中国航空总公司和中国西南航空公司，成立了中国航空集团公司，并以联合三方的航空运输资源为基础，组建新的中国国际航空公司。2004年9月30日，经国务院国有资产监督管理委员会批准，作为中国航空集团控股的航空运输主业公司，国航股份在北京正式成立。2004年12月15日，中国国际航空股份有限公司在香港（股票代码0753）和伦敦（交易代码AIRC）成功上市。

国航的企业标识由一只艺术化的凤凰和中国改革开放的总设计师邓小平同志书写的“中国国际航空公司”以及英文“AIRCHINA”构成。国航标志是凤凰，同时又是英文“VIP”（尊贵客人）的艺术变形，颜色为中国传统的大红，具有吉祥、圆满、祥和、幸福的寓意，寄寓着国航人服务社会的真挚情怀和对安全事业的永恒追求。国航远景和定位是“具有国际知名度的航空公司”，其内涵是实现“竞争实力世界前列、发展能力持续增强、客户体验美好独特、相关利益稳步提升”的四大战略目标；企业精神强调“爱心服务世界、创新导航未来”，企业使命是“满足顾客需求，创造共有价值”；企业价值观是“服务至高境界、公众普遍认同”；服务理念是“放心、顺心、舒心、动心”。

国航是中国唯一载国旗飞行的民用航空公司以及世界最大的航空联盟——星空联盟成员、2008年北京奥运会航空客运合作伙伴，具有国内航空公司第一的品牌价值(世界品牌实验室2012年评测为618.85亿元)，在航空客运、货运及相关服务诸方面，均处于国内领先地位。

国航承担着中国国家领导人出国访问的专机任务，也承担许多外国元首和政府首脑在国内的专包机任务，这是国航独有的国家载旗航的尊贵地位。国航总部设在北京，辖有西南、浙江、重庆、内蒙古、天津、上海、湖北和贵州、西藏分公司，华南基地以及工程技术分公司等，国航主要控股子公司有中国国际货运航空有限公司、澳门航空有限公司、深圳航空有限责任公司、大连航空有限责任公司、北京航空有限责任公司等，合营公司主要有北京飞机维修工程有限公司（Ameco），另外，国航还参股国泰航空、山东航空等公司，是山东航空集团有限公司的最大股东。曾为国航控股、现中航有限旗下的北京航空食品有限公司于1980年5月1日在北京成立，是我国《中外合资经营企业法》颁布后的第一家中外合资企业。

截至2011年12月31日，国航（含控股公司）共拥有以波音、空中客车为主的各型飞机432架，平均机龄6.77年；经营客运航线已达282条，其中国际航线71条，地区航线14条，国内航线197条，通航国家（地区）30个，通航城市143个，其中国际43个，地区4个，国内96个；通过与星空联盟成员等航空公司的合作，将服务进一步拓展到181个国家的1160个目的地。

国航致力于为旅客提供放心、顺心、舒心、动心的“四心”服务，拥有中国历史最长的常旅客计划——“国航知音”。国航在中国民航业内首家推出了以“平躺式座椅”和“全流程尊贵服务”为核心内容的中远程国际航线两舱服务，为旅客提供尊贵、舒适、便捷的出行空间和全程服务。国航具有很强的国内国际联程运输能力和销售网络，拥有广泛的高品质客户群体，已经成为众多中国政府机构及公司商务客户首选的航空公司。2011年6月28日，国航获得国际权威服务评级机构Skytrax的四星级认证，并于2012年6月12日荣获国际航协第68届年会暨全球航空运输峰会自助服务“便捷旅行”项目金奖。截止至2011年底，国航常旅客会员总数已达1744万人。

国航拥有一支业务技术精湛、作风严谨、服务良好的飞行员和乘务员队伍。飞行队伍曾获得“国际民航组织荣誉奖章”、“全国安全生产先进集体”、“安全飞行标兵单位”等诸多荣誉，创造了堪称世界一流的安全飞行纪录，成功进行极地飞行，在飞行难度举世公认、曾经被国际民航界视为“空中禁区”的成都—拉萨航线上创造了安全飞行45年（1965年开始）的奇迹，2008年又成功实现夜航。空中乘务队伍显示了国际化水准，日籍、韩籍、德籍乘务员陆续加盟，具有良好的职业素质和敬业精神，是旅客在蓝天上最好的朋友。他们持续推进让旅客“放心、顺心、舒心、动心”的“四心服务”工程，服务品质一直受到广大旅客的赞赏。

国航的飞机拥有专业化、规范化的技术保障。国航下设工程技术分公司，总部设在北京，下辖成都、重庆、杭州、天津、呼和浩特、上海、贵阳、武汉、广州9个维修基地和4家关联企业，拥有88个国内维修站点和73个国际维修站点，形成了辐射国内外的维修网络。其中，我国民航合资最早、规模最大的航空器维修企业——北京飞机维修工程有限公司（Ameco）1989年5月2日成立，为维修能力的提升注入了活力。国航机务系统持有中国民航局（CAAC）、美国联邦航空局（FAA）及欧洲航空安全局（EASA）以及其它18个国家颁发的维修许可证，拥有7座大型机库和先进的设施设备，具备强大的维修能力，赢得了全球80多家航空公司的选择和信赖。从80年代末至今，国航机务共取得了近20项国内维修项目的突破，获得了国家及省部委授予的50多项科技进步奖项。

国航推行一体化运营，具有强大的运行控制能力。遍布全球的国航航班皆在运行组织指挥和协调中枢的控制之下，计算机飞行计划系统从飞机性能数据库、全球导航数据库、全球机场数据库和高空气象数据库中提取信息，优选航路，制定飞行计划，把握飞机性能，确认飞行资格，严格把关放行。国航自行研制开发了运行管理系统，集成了卫星电话系统、空地数据通讯系统和短波无线电系统等，成为国内第一家具有超远程监控能力的航空公司。

国航在北京首都机场为国内外航空公司提供包括旅客进出港、中转服务，特殊旅客服务，要客、“两舱”旅客服务，旅客行李服务，航班载重平衡服务，航班离港系统服务，站坪装卸服务，客舱清洁服务，特种设备维修等方面的地面服务业务，同时是国内首家使用旅客自助办理乘机手续、旅客自助办理托运行李手续及自主分配航站楼部分机位的航空公司。现已在国内67个航站开通了国航中心配载业务，使国航成为国内第一家采用中心配载工作模式的航空公司。目前国航地面服务部在北京日保障进出港航班量近940余架次，日保障航班高峰达1026架次，高峰小时保障能力达到79架次，拥有各种地面服务设备设施、特种车辆2300余台套，相关资产超过9亿元人民币（原值），是国内民航规模最大、保障能力最强的航空地面运输保障服务机构。

国航高度重视人才培训，拥有的飞行训练中心具有世界一流的训练设备、训练能力和训练规模，师资力量雄厚，教学经验丰富，训练设备一流。基地设在天津滨海国际机场的飞行训练大队采用当前中国民航最先进的实机训练模式，一架B737-300飞机专用于实施本场训练，承担国航新雇飞机驾驶员的培养和管理工作。乘务训练中心是中国首家培训空中乘务员的大型多功能训练基地，中心教员具备高级乘务员职称，具有国际航协教学资格，以及国际航协CRM训练认可的教员资格，已为国内外近40家航空公司培训学员8万多人次，还为慕名而来的其他行业提供培训服务。目前，国航大学正在建设中，未来将成为具有学历教育的大型现代化航空人才培训基地。

国航管理水平明显提升，实现2001年至2007年连续7年盈利，在中国民航居于领先地位，品牌价值不断扩大。2007至2011年国航连续五年入选世界品牌500强，成为中国民航唯一一家进入“世界品牌500强”的企业。2012年6月，国航被世界品牌实验室评为中国500最具价值品牌第24名，位列国内航空服务业第一名；2004至2008年国航连续五年在“旅客话民航”活动中分别获得“用户满意优质奖”、“用户满意优质服务金奖”等；国航品牌曾被英国《金融时报》和美国麦肯锡管理咨询公司联合评定为“中国世界级品牌”；在品牌中国总评榜系列评选活动中，荣膺“品牌中国华谱奖——中国年度25大典范品牌”称号；2011年12月，国航同时连续六年获得了“2011中国品牌年度大奖NO.1（航空）”，并获得一项特别奖——“2011中国文化品牌大奖”；在各类社会评选中多次获得“最佳中国航空公司”“年度最佳航空公司奖”、“极度开拓奖”、“最佳企业公众形象奖”和“中国经济领军企业”等称号。

国航自觉履行社会责任，始终视承担公共责任为己任。通过自身的持续发展，稳定为国家创造税收，提供就业机会；积极参与社会公益实践，投身赈灾救灾，为国家和社会做出了贡献。国航领导班子曾被中组部、国资委党委评为“全国国有企业创建‘四好班子’先进集体”。国航与中国儿童少年基金会等联合发起设立了中国儿童基金会“儿童保险专项基金”，为我国儿童少年的健康成长贡献力量。国航出色完成了奥运会、残奥会的服务保障任务，创下中国民航史上诸多之最，2008年9月29日，党中央、国务院在人民大会堂隆重召开北京奥运会、残奥会总结表彰大会，国航被授予“北京奥运会、残奥会先进集体”荣誉称号。在国内外各种重大自然灾害和承担紧急运输飞行任务中，国航都不计得失，快速行动，组织运输，力尽中央企业的职责。如2003年抗击“非典”疫情、2008年初抗击冰雪灾害、2008年和2009年汶川、玉树抗震救灾，2010年海地救援、2011年日本海啸救灾和完成利比亚局势动荡紧急撤离中方人员的包机任务等，国航无不彰显了中国央企的风范。

Air China Limited, formerly known as Air China, was founded in 1988. According to the civil aviation system reform plan approved by the State Council, in October 2002, Air China, together with China National Aviation Corporation and southwest China Airlines, established Air China group, and established a new Air China based on the joint three-party air transport resources. On September 30, 2004, with the approval of the state owned assets supervision and Administration Commission of the State Council, Air China, as a major air transport company controlled by Air China group, was officially established in Beijing. On December 15, 2004, Air China was listed in Hong Kong (stock code 0753) and London (trading code airc). Air China's corporate logo is composed of an artistic Phoenix and "Air China" written by Comrade Deng Xiaoping, chief designer of China's reform and opening up, as well as "airchina" in English. Air China logo is not only the Phoenix, but also the artistic transformation of English "VIP" (distinguished guests). The color is Chinese traditional red, which has the meaning of auspiciousness, completeness, peace and happiness. It embodies the sincere feelings of Air China people in serving the society and the eternal pursuit of safety. Air China's vision and positioning is "an internationally renowned airline", which means to achieve the four strategic goals of "leading the world in competitive strength, continuously enhancing development capacity, beautiful and unique customer experience, and steadily improving relevant interests"; the corporate spirit emphasizes "love for the world, innovation and navigation for the future", and the corporate mission is to "meet customer needs and create shared value" The enterprise values are "the highest level of service, generally recognized by the public"; the service concept is "rest assured, comfortable, moving". Air China is the only civil aviation company carrying the national flag in China, a member of Star Alliance, the world's largest aviation alliance, and a passenger transport partner of Beijing Olympic Games in 2008. It has the first brand value of domestic airlines (the world brand laboratory's 2012 evaluation is 61.885 billion yuan), and it is in the leading position in China in terms of air transport, freight and related services. Air China undertakes the special flight task for Chinese leaders to visit abroad, as well as the special charter flight task for many foreign heads of state and government in China, which is the exclusive status of Air China's national flag carrier. Headquartered in Beijing, Air China has southwest, Zhejiang, Chongqing, Inner Mongolia, Tianjin, Shanghai, Hubei, Guizhou and Tibet branches, South China base and engineering technology branches, etc. its main holding subsidiaries include China International Cargo Airlines Co., Ltd., Macau Airlines Co., Ltd., Shenzhen Airlines Co., Ltd., Dalian Airlines Co., Ltd. and Beijing Airlines Co., Ltd Limited liability company, etc. the joint venture company mainly includes Beijing aircraft maintenance Engineering Co., Ltd. (Ameco), in addition, Air China also shares in Cathay Pacific, Shandong Airlines and other companies, and is the largest shareholder of Shandong Airlines Group Co., Ltd. Beijing aviation food Co., Ltd., once owned by Air China and now under AVIC Co., Ltd., was founded in Beijing on May 1, 1980. It is the first Sino foreign joint venture after the promulgation of the law on Sino foreign joint ventures in China. As of December 31, 2011, Air China (including the holding company) has 432 aircraft of various types, mainly Boeing and Airbus, with an average age of 6.77 years; it has operated 282 passenger routes, including 71 international routes, 14 regional routes, 197 domestic routes, 30 navigable countries (regions), 143 navigable cities, including 43 international routes, 4 regional routes and 96 domestic routes; through the cooperation with With the cooperation of airlines such as Star Alliance members, the service has been further expanded to 1160 destinations in 181 countries. Air China is committed to providing passengers with "four hearts" service, which is reassuring, comfortable, and moving. It has the longest frequent flyer program in China - "Air China bosom friend". Air China is the first in the industry of civil aviation of China to launch a two class service for medium and long-distance international routes with the core content of "reclining seat" and "whole process noble service", which provides passengers with noble, comfortable and convenient travel space and full service. Air China has a strong domestic and international combined transportation capacity and sales network, with a wide range of high-quality customer groups, and has become the preferred airline for many Chinese government agencies and corporate business customers. On June 28, 2011, Air China won the four-star certification of Skytrax, an international authoritative service rating agency, and won the gold medal of "convenient travel" project of self-service at the 68th annual meeting of IATA and the global air transport Summit on June 12, 2012. As of the end of 2011, the total number of Air China frequent flyers has reached 17.44 million. Air China has a team of pilots and flight attendants with exquisite business technology, rigorous style and good service. The flight team has won many honors such as "ICAO Medal of honor", "national advanced collective in safety production", "safe pilot unit", etc., and has created a world-class safety flight record. It has successfully carried out polar flight. It has created a safe flight on the Chengdu Lhasa route, which is recognized by the world for its flight difficulty and once regarded as "forbidden area in the air" by the international civil aviation community After 45 years of miracles (from 1965), night flight was successfully realized in 2008. The air crew has shown an international standard. Japanese, Korean and German crew members have joined in succession, with good professional quality and professionalism, and are the best friends of passengers in the blue sky. They continue to promote the "four heart service" project of "reassurance, comfort, comfort and moving" for passengers, and the service quality has been appreciated by the majority of passengers. Air China's aircraft has professional and standardized technical support. Air China has an engineering technology branch, with its headquarters in Beijing. It has 9 maintenance bases and 4 affiliated enterprises in Chengdu, Chongqing, Hangzhou, Tianjin, Hohhot, Shanghai, Guiyang, Wuhan and Guangzhou. It has 88 domestic maintenance sites and 73 international maintenance sites, forming a maintenance network radiating from home and abroad. Among them, Beijing aircraft maintenance Engineering Co., Ltd. (Ameco), the earliest and largest aircraft maintenance enterprise in China's civil aviation joint venture, was established on May 2, 1989, which injected vitality into the improvement of maintenance capacity. Air China maintenance system holds maintenance licenses issued by CAAC, FAA, EASA and other 18 countries. It has 7 large hangars and advanced facilities and equipment, has strong maintenance capacity, and has won the choice and trust of more than 80 airlines in the world. Since the end of 1980s, Air China has made nearly 20 breakthroughs in domestic maintenance projects, and won more than 50 science and technology progress awards awarded by the state and provincial ministries and commissions. Air China carries out integrated operation with strong operation control ability. Air China flights all over the world are under the control of operation organization command and coordination center. The computer flight plan system extracts information from aircraft performance database, global navigation database, global airport database and high altitude meteorological database, optimizes routes, makes flight plans, grasps aircraft performance, confirms flight qualifications, and strictly controls the release. Air China has developed its own operation management system, which integrates satellite telephone system, air ground data communication system and short wave radio system, and becomes the first domestic airline with ultra long-distance monitoring capability. At Beijing Capital Airport, Air China provides ground services for domestic and foreign airlines, including passenger in and out of the port, transfer services, special passenger services, VIP and "two cabin" passenger services, passenger luggage services, flight load balancing services, flight departure system services, station loading and unloading services, cabin cleaning services, special equipment maintenance, etc., and is the first domestic use Airlines that handle check-in procedures by themselves, check-in baggage procedures by themselves and allocate some seats of the terminal independently. At present, Air China's central stowage business has been opened in 67 domestic terminals, making Air China the first domestic airline adopting the central stowage mode. At present, Air China ground service department guarantees nearly 940 daily flights in and out of Hong Kong in Beijing, 1026 daily flights in peak hours and 79 in peak hours. It has more than 2300 sets of ground service equipment and facilities, special vehicles and related assets of more than 900 million RMB (original value), which is the largest and most powerful air ground transportation guarantee in China Disability services. Air China attaches great importance to personnel training. Its flight training center has world-class training equipment, training capacity and training scale, strong teachers, rich teaching experience and first-class training equipment. The flight training team based in Tianjin Binhai International Airport adopts the most advanced real aircraft training mode of civil aviation of China at present. A B737-300 aircraft is dedicated to the implementation of this training and undertakes the training and management of new pilots of Air China. The flight crew training center is the first large-scale multi-functional training base in China to train air crew members. Its teachers have the title of senior crew member, the teaching qualification of IATA, and the teacher qualification recognized by IATA CRM training. It has trained more than 80000 trainees for nearly 40 airlines at home and abroad, and also provides training services for other industries attracted by its name. At present, Air China University is under construction and will become a large-scale modern aviation talent training base with academic education in the future. Air China's management level has been significantly improved, achieving seven consecutive years of profitability from 2001 to 2007, taking the leading position in CAAC, and expanding brand value. From 2007 to 2011, Air China was selected as one of the top 500 world brands for five consecutive years, becoming the only company of CAAC to enter the "top 500 world brands". In June 2012, Air China was rated as the 24th most valuable brand of China 500 by the world brand laboratory, ranking the first in the domestic aviation service industry; from 2004 to 2008, Air China won the "customer satisfaction and quality award" and "customer satisfaction and quality service Gold Award" in the "passenger call civil aviation" activity for five consecutive years; Air China brand was once rated by the financial times of the United Kingdom and McKinsey management consulting of the United States The company is jointly rated as "China's world-class brand"; in the selection activities of brand China general evaluation list series, it was awarded the title of "brand China Huapu Award - China's 25 model brands of the year"; in December 2011, Air China also won the "2011 China brand annual award No.1 (Aviation)" and a special award - "2011 China Culture Brand Award" for six consecutive years; in In various social evaluations, it has won many titles such as "best Chinese airline", "best airline of the year", "extreme Development Award", "best corporate public image award" and "China's leading economic enterprise". Air China consciously fulfills its social responsibility and always takes public responsibility as its own responsibility. Through its own sustainable development, it has steadily created taxes for the country and provided employment opportunities; actively participated in the practice of social public welfare, participated in disaster relief and disaster relief, and made contributions to the country and society. Air China's leading group has been awarded the title of "national state-owned enterprises create advanced collective of four good groups" by the Organization Department of the CPC Central Committee and the SASAC Party committee. Air China, together with China children's fund and others, jointly established China children's fund "special fund for children's Insurance", contributing to the healthy growth of children and adolescents in China. Air China has successfully completed the service and support tasks for the Olympic Games and Paralympics

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