From focusing on niche market to becoming the leading supplier of video security industry, pergol is positioned as a leader in video security industry. In order to achieve this goal, the company recognizes that the first step is to vigorously change the corporate culture. As a result, the company immediately implemented a series of projects aimed at achieving 100% customer satisfaction, while rewarding employees' performance based on quality rather than quantity. In 1989, the company issued the industry-leading statement of commitment to excellence, which was sent to thousands of customers around the world, inviting them to contact the president and CEO directly on any problem or complaint. In the years after the first bold announcement, the company's executives received fewer and fewer complaints, which showed good results. As the most popular video security system supplier in the industry, pergol will continue to consolidate its market position as a leader, and the company's statement of commitment to excellence will continue to provide each customer with the products, tools and service guarantees necessary for their success. In October 2008, pergol was acquired by Schneider Electric and became part of the group's construction business.
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