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Avaya直接或通过公司的合作伙伴向世界各地不同规模的广大企业提供视频与统一通信、客户体验管理、数据网络解决方案及相关服务。

Avaya解决方案可及时的连接企业人员，并提供恰当信息，从而协助企业提高工作效率，迅速解决关键业务难题。凭借高度可扩展、安全的灵活设计，它们能够在降低成本、简化管理的同时，为企业打造下一代协作平台。此外，它们既可以部署在客户系统内部，也能由包括公共及私有环境在内的各类虚拟环境承载。

Avaya解决方案涵盖三个主要的企业协作与通信范畴：统一通信、客户体验管理（包括联络中心）、以及数据网络，并依托Avaya全系列服务为其坚强后盾。

公司在统一通信与协作领域的目标是，适时连接恰当的人员，因时制宜提供恰当的信息，以达成出色业绩成果。Avaya统一通信与协作解决方案让用户得以专注于互动目的本身，不必为实现互动的后台流程分心。

今天，员工队伍高度分布化和移动化，此外，他们寻求的工具和设备还受IT消费化趋势的进一步影响。协作不仅需要扩展到总部员工、地区中心、分支办公室和远程员工，还应覆盖企业的整个生态系统，包括供应链、服务供应商、渠道伙伴和客户。

Avaya统一通信解决方案让员工能跨地点、跨网络、跨设备，以任意形式开展通信与协作。解决方案运行在高度开放、安全、可扩展的企业级平台上。Avaya的强大平台与工具让企业能够迅速创建和部署通信应用，将其嵌入到自己的业务流程与应用当中。

Avaya directly or through its partners provides video and unified communication, customer experience management, data network solutions and related services to enterprises of different scales all over the world. Avaya solutions can connect enterprise personnel in a timely manner and provide appropriate information to help enterprises improve work efficiency and solve key business problems quickly. With highly scalable, secure and flexible design, they can reduce costs and simplify management while creating the next generation of collaboration platform for enterprises. In addition, they can be deployed inside the customer system or hosted by various virtual environments, including public and private environments. Avaya solution covers three main areas of enterprise collaboration and communication: unified communication, customer experience management (including contact center), and data network, and is backed by Avaya's full range of services. The company's goal in the field of unified communication and collaboration is to connect the right people in time and provide the right information according to the situation to achieve outstanding performance results. Avaya unified communication and collaboration solution allows users to focus on the purpose of interaction itself, without having to be distracted by the background process to achieve interaction. Today, the workforce is highly distributed and mobile, and the tools and devices they seek are further influenced by the trend of it consumption. Collaboration needs to extend not only to headquarters employees, regional centers, branch offices and remote employees, but also to the entire ecosystem of the enterprise, including supply chain, service providers, channel partners and customers. Avaya unified communication solution enables employees to communicate and collaborate in any form across locations, networks and devices. The solution runs on a highly open, secure and scalable enterprise platform. Avaya's powerful platform and tools enable enterprises to quickly create and deploy communication applications and embed them into their own business processes and applications.

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