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万声通讯实业有限公司，成立于1999年，是一家专注于呼叫中心外包应用和管理运营领域的服务提供商，公司位于山东潍坊国家高新技术产业开发区，主职场位于山东呼叫中心产业基地内，拥有目前国内规模颇大、配套完整的专业呼叫中心运营职场。
公司秉承多年的客户关系管理运营经验，凭借自身强大的专家管理团队，呼叫中心系统平台，灵活且具有经济价值的解决方案，成为专门从事现代通讯领域内产品的应用和技术研发，具有呼叫中心、信息服务等多种电信业务经营资质，集增值电信服务提供商、系统集成商、内容提供商于一身的增值电信业务服务商。为金融、电子商务、制造业、医疗和政府公共事业等领域客户提供客户关系维系、客户产品与技术支持、数据库营销和企业后台流程服务，提供包括呼叫中心服务外包、电话营销、管理培训在内的多种服务外包的业务模式，满足客户服务、技术支援、市场营销、数据清洗等一系列的客户需求。
公司在发展中逐渐形成了以“技术”、“产品”、“服务”和“运营”互为依拖的优势，在技术与产品上注重研发和平台体系的建立与创新；在服务上体现361度、超出1度让客户感动的超值服务理念，在运营上借助在全国各地的服务机构与20余年丰富的运营管理经验，形成企业持续改进的动力环，使企业持续不断自我完善与发展。
Wansheng Communication Industry Co., Ltd., founded in 1999, is a service provider specializing in the field of call center outsourcing application and management operation. The company is located in Weifang national high tech Industrial Development Zone, Shandong Province. Its main workplace is located in the Shandong call center industrial base. It has a professional call center operation workplace with a large scale and complete supporting facilities in China. With years of customer relationship management and operation experience, relying on its strong expert management team, call center system platform, flexible and economic solutions, the company has become specialized in the application and technical research and development of products in the field of modern communication, with call center, information service and other telecom business operation qualifications, integrating value-added telecom service providers and systems A value-added telecommunication service provider integrating with integrators and content providers. Provide customer relationship maintenance, customer product and technical support, database marketing and enterprise background process services for customers in the fields of finance, e-commerce, manufacturing, medical and government public utilities, and provide a variety of service outsourcing business models including call center service outsourcing, telemarketing, management training, to meet customer service, technical support, marketing, number According to a series of customer needs such as cleaning. In its development, the company has gradually formed the advantages of "technology", "product", "service" and "operation" depending on each other, focusing on the establishment and innovation of R & D and platform system in terms of technology and products; in terms of service, it embodies the value-added service concept of 361 degree and more than 1 degree which impresses customers, and in terms of operation, it has relied on the service institutions and rich operation management experience of more than 20 years all over the country To form a driving force for continuous improvement of the enterprise, so that the enterprise can continuously improve and develop itself.
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