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Founded in 1999 in the United States, a global professional customer relationship management (CRM) software service provider can manage the interaction with customers or potential customers, help enterprises grow and achieve success. At the beginning, salesforce hopes to change the way of customer relationship management, so it has researched and developed a new customer relationship management system. All salesforce products run in the cloud environment, so there is no expensive installation cost, no need for maintenance, and employees can work on smartphones, tablets, laptops and other devices that can connect to the network. Since then, salesforce has changed the delivery and use of enterprise software, and even affected the entire industry. The way of running in the cloud makes CRM easier to use. No matter large enterprises or small and medium enterprises, they do not need to worry about the installation, setting and maintenance of the program. This simple feature also makes CRM based on cloud computing platform become customer relationship management system. But salesforce does not only take sales and marketing as the boundary of customer relationship management system. In addition to sales and marketing, our platform enables you to manage all interactions with customers or potential customers, helping your enterprise grow and succeed. That's why we call salesforce's CRM platform "customer success platform".

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